Privacy & Security

8kbat Privacy Policy — How We Keep Your Information Safe

Your personal information is of the utmost importance to us. This policy explains in detail what data we collect, why we collect it, and how we protect it.

Last Updated: 1 January 2026

In This Policy 11 All privacy-related information is available in the section below.

In Summary: 8kbat does not sell your data to third parties. Your information is used solely to improve our services and maintain security. You can view or delete your data at any time.

1 Introduction & Scope

8kbat (website: 8kbat.onl) is a trusted online betting and gaming platform for users in Bangladesh. We believe protecting your privacy is a core responsibility.

This Privacy Policy explains how 8kbat collects, stores, uses, and protects your personal information. It applies to the 8kbat website, mobile app, and all associated services.

By creating an account or using our services at 8kbat, you consent to this Privacy Policy. If you have any questions, please reach out to our support team.

Contact: For any privacy-related inquiries, email us at: support@8kbat.onl

2 What Information We Collect

We collect two types of information — what you provide directly and what is generated automatically during your use of the platform.

Information You Provide Directly:

Data Type When Collected Mandatory
Name, email address, phone number At Registration Yes
Date of Birth For Age Verification Yes
National ID / Passport During KYC Verification For Withdrawals
Payment details (Mobile Pay/Nagad number) During Deposits & Withdrawals Yes
Support Chat Messages When you contact support Optional

Automatically Collected Information:

  • IP address and device information (operating system, browser)
  • Visit time, session duration, and list of pages viewed
  • Betting History & Transaction Records
  • Usage statistics collected via cookies and web beacons

Important: We never store your full payment card number or bank PIN. Payment details are processed directly through an encrypted gateway.

3 How Your Information Is Used

8kbat uses your information for the following purposes:

  • Account Management: To facilitate registration, login, and identity verification.
  • Payment Processing: To process deposits and send withdrawals.
  • Fraud Prevention: To detect multiple accounts, bots, or fraudulent activity.
  • Service Improvement: To improve the user experience and develop new features.
  • Customer Support: To resolve support requests and maintain communication with you.
  • Legal Obligations: To comply with licensing authority requirements.
  • Personalized Offers: To show you relevant bonuses and promotions based on your activity — you can opt out at any time.

Our Commitment: Your data will only be used for the purposes outlined above. It will never be sold or rented to any advertising company.

4 Data Sharing Policy

8kbat does not sell or rent your personal data to third parties. However, limited data may be shared in specific circumstances:

  • Payment Processors: Solely to process transactions with Mobile Pay, Nagad, Rocket, and similar services.
  • Identity Verification Services: With approved partners for the KYC process.
  • Law Enforcement: Under a court order or in response to a legal claim.
  • Technology Service Providers: For server hosting or cybersecurity services — all parties are bound by strict confidentiality agreements.

Your information will never be shared with any advertiser, broker, or unrelated third party. This is 8kbat's commitment.

5 Cookies & Tracking Technologies

8kbat's website and app use cookies and similar technologies — small text files stored on your device.

Cookie Types & Purposes:

  • Essential Cookies: To maintain login sessions and keep your account secure — these cannot be disabled.
  • Functional Cookies: To remember your preferences (such as language and theme).
  • Analytics Cookies: Used to analyze which pages are visited and how often — no personal identification is involved.
  • Marketing Cookies: To show you relevant bonus offers — you can opt out at any time.

You can delete or block cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features on the site.

6 Data Security Measures

8kbat uses internationally recognized security technologies to protect your data. Our core layers of protection include:

  • SSL/TLS Encryption: All data transfers across the site and app are encrypted with 256-bit SSL.
  • Database Encryption: Stored sensitive data is secured with AES-256 encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: Routine security testing conducted by independent third-party experts.
  • Access Control: Only authorized staff can access the information they need.
  • Data Backup: Your data is regularly backed up and stored in a secure location.

Your Role: Use a strong password, keep 2FA enabled, and report any suspicious activity to support@8kbat.onl immediately.

7 Data Retention Period

8kbat does not store your data indefinitely. Each type of data has a defined retention period:

Data Type Retention Period
Account Information (Name, Email) 5 Years After Account Closure
Transaction Records 7 years for legal compliance
KYC Documents 5 Years After Account Closure
Support Chat Logs 2 Years
Cookies & Session Data Until end of session or up to 1 year

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

8 Your Rights

As a user of 8kbat, you have the following rights:

Right to Access

You can find out what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You may request that your data not be used for specific purposes.

Right to Data Portability

You can request a copy of your data.

Right to Opt Out of Marketing

You can unsubscribe from promotional emails and notifications at any time.

To exercise your rights: Send an email to support@8kbat.onl with "Privacy Request" in the subject line. We will respond within 30 days.

9 Child Protection Policy

8kbat strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.

If we discover that a minor has registered using false information, the account will be immediately closed and all associated data permanently deleted.

If you believe a child or minor is using 8kbat, please notify us at support@8kbat.onl. We will take prompt action.

10 Third-Party Links & Services

8kbat's platform may integrate certain third-party game providers, such as Live Casino studios or sports data suppliers.

These third parties have their own privacy policies, which are outside 8kbat's control. You should read their policies before using their services.

However, any third parties involved in our data processing — such as payment gateways or KYC providers — are bound by strict confidentiality agreements with 8kbat.

11 Changes to the Privacy Policy

8kbat may update this Privacy Policy as needed. When changes are made, we will:

  • A notice will be sent to your registered email address.
  • We will update the "Last Updated" date at the top of this page.
  • A prominent banner will be displayed on the site whenever major changes are made.

Continued use of the site after any changes constitutes acceptance of the updated policy. If you have objections, let us know or close your account.

Current Version: This Privacy Policy was last updated on 1 January 2026.


Why We're Different

8kbat's Commitment to Your Privacy

We don't just write policies — we genuinely invest in protecting your data.

256-Bit SSL Encryption

Industry-standard encryption protects every step of your journey — from the moment you visit the site to completing a payment. Your data cannot be intercepted by anyone.

Secure KYC Process

Identity verification documents are stored directly in an encrypted vault, accessible only to authorized staff when necessary.

Two-Factor Authentication

With 2FA enabled, even if your password is compromised, no one can access your account. We strongly recommend all users keep 2FA turned on.

No Data Sales

Under 8kbat's strict policy, your data will never be sold or rented to advertisers or marketing companies. This is our commitment.

Retention Period

A specific retention period is set for each type of data. Once expired, it is automatically and securely deleted.

Regular Security Audits

Third-party cybersecurity experts regularly audit our systems. Any vulnerabilities found are addressed promptly.


Get Started Safely

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